Privacy Policy
This policy describes what information we collect, why we collect it, and how you can control your data.
What this policy covers and how it applies to you.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, apps, and services (collectively, the “Service”). By using the Service, you understand the practices described in this policy.
Plain English
We collect only what we need to operate the Service, and we do not sell your personal information.
Types of data we may collect depending on how you use the Service.
We may collect information you provide directly, information collected automatically, and information from third parties (for example, when you sign in using an external provider).
- Account data: name, email, profile details you submit.
- Content: text, images, files, or other data you upload to the Service.
- Usage data: pages/screens viewed, actions taken, timestamps, and basic diagnostics.
- Device data: device model, OS version, app version, and language settings.
- Approximate location: derived from IP address or device settings (if enabled).
Why we process your information.
- Provide, maintain, and improve the Service.
- Authenticate users and secure accounts.
- Personalize content and user experience.
- Communicate updates, security alerts, and support messages.
- Detect, prevent, and address fraud, abuse, and technical issues.
- Comply with legal obligations and enforce our Terms.
Legal bases (where applicable)
We process data for contract performance, legitimate interests (like security), consent (where requested), and legal compliance.
When information may be shared and with whom.
We may share information with service providers that help us operate the Service (e.g., hosting, analytics, customer support). We may also share information to comply with laws or protect rights and safety.
- Vendors/service providers (processing under our instructions).
- Legal and safety reasons (e.g., court orders, fraud prevention).
- Business transfers (e.g., merger, acquisition) with appropriate safeguards.
No selling
We do not sell your personal information.
Tracking technologies and measurement tools.
We may use cookies, local storage, and similar technologies to remember preferences, keep you signed in, and understand how the Service is used.
- Essential: required for login, security, and core functionality.
- Preferences: remember settings like theme or language.
- Analytics: understand usage trends to improve performance.
You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
How long we keep information.
We retain personal information only as long as necessary to provide the Service and for legitimate and essential business purposes, such as maintaining performance, making data-driven decisions, complying with legal obligations, and resolving disputes.
If you request deletion, we will take reasonable steps to delete your information unless retention is required by law or necessary for security and fraud prevention.
How we protect your information.
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no security system is impenetrable, and we cannot guarantee absolute security.
- Encryption in transit where supported.
- Access controls and least-privilege practices.
- Monitoring for abuse and suspicious activity.
Options you may have depending on your location.
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing.
- Access and receive a copy of your data.
- Correct inaccurate or incomplete information.
- Request deletion (subject to legal exceptions).
- Opt out of certain communications.
- Withdraw consent where processing is based on consent.
How to request
Contact us using the details in the Contact section. We may verify your identity before fulfilling requests.
Protection for minors.
The Service is not directed to children under the age required by applicable law to consent to data processing. We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal information, contact us and we will take steps to delete it.
Cross-border processing and safeguards.
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards to protect your information during international transfers.
How we handle updates.
We may update this Privacy Policy from time to time. If we make material changes, we will provide reasonable notice by updating this page or through the Service.
How to reach us with privacy questions.
If you have questions or requests related to privacy, contact us using the details below.
- Email: privacy@yourdomain.com
- Support: support@yourdomain.com
- Business hours: Sunday–Thursday, 10:00–18:00 (Asia/Dhaka)
This Privacy Policy is a general template and may need adjustments for your product, region, and legal requirements.