Hi-CRATES CO.,LTD. engages in the research, development, sales, and support of integrated dental electronic medical record systems. It is also involved in research and development, sale, and support for iPad and web applications; and provision of AI and voice electronic medical record, visual examination and various periodontal examination, medical interview, self-pay estimate, image management system, etc. The company's products include electronic medical records, customer information display when receiving a call, visual and periodontal examination system, sub-clinical record system, treatment proposal and quotation system, oral x-ray examination, cloud reservation management, online medical consultation system, digital patient registration card, automatic payment machine and change dispenser, and other products. The company was formerly known as TOWA Hi SYSTEM CO.,LTD. and changed its name to Hi-CRATES CO.,LTD. in January 2026. The company was incorporated in 1978 and is headquartered in Okayama, Japan.