TI Cloud Inc. provides cloud-based customer contact solutions that enables enterprises to engage in multi-channel customer interactions in the People's Republic of China. The company offers intelligent contact center solutions that helps businesses to migrate their contact center functions to the cloud; agile agent solutions that designs to facilitate customer contact activities outside physical contact centers; ContactBot solutions that utilizes practical AI capabilities to automate duties traditionally handled by clients' human agents; and virtual private cloud solutions, including customization services and provision of software licenses. It serves technology, retail, insurance, education, automobile, fintech, and other industries. The company was founded in 2006 and is headquartered in Beijing, the People's Republic of China.